Frequently Asked Questions

What should you do if the test results are negative?
If your test is negative, it means you don't have chlamydia. However, you may be at risk of other sexually transmitted infections and so it's vital that you go and get yourself tested at a clinic, just in case.

What if the test results are neither positive nor negative?
If the result of your test is unclear and is recorded as neither positive or negative, the test should be repeated. Go back to the pharmacy from which you purchased your test kit, or another pharmacy participating in the Clamelle chlamydia service, taking with you your inconclusive result letter or your verification slip. The pharmacy will give you a replacement test kit free of charge.

Should I tell my partner?
Yes! Your sexual partner(s) may be infected too. To prevent re-infection or the spread of this bacterial infection, the pharmacist will provide you with partner notification slip(s) to give or send to your sexual partner(s).

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